Before you start: a form that sends a confirmation or welcome email needs a sender address
on a verified sending domain. See Add a sending domain.
Readiness checks
Brudcast checks a form before it can go live. You see the checks in Before you publish: beside the form while you create it, and on the Share tab afterwards. Each failing check has a button that takes you to the fix.
Every check except Contact allowance blocks publishing. The Publish button stays unavailable
until they pass; hover over it to see the first thing to fix.
Publish
1
Clear the checks
Fix every blocking item in Before you publish. While you’re creating a form, the button reads
Publish · 2 items left until nothing is outstanding.
2
Publish
Select Publish. The form goes Live and its link starts accepting submissions.
3
Read the summary
A dialog confirms the form is live, with the link, a QR code and a summary of what happens to
each submission. Select View submissions (or View responses) to watch them arrive, or
Close.
Share the form
The Share tab has everything you need to send people to the form.- Public link: the form’s address, in the form
https://forms.brudcast.com/f/…. Select Copy. You can also copy it with Copy link at the top of a live form, or from the row menu on the Forms page. - QR code: opens the same link. Select Download PNG for a print-ready image with the form’s name under the code, for a flyer, a slide or a poster.
Pause a form
Select Unpublish at the top of a live form. The form changes to Paused and its link stops accepting submissions. Select Publish to reopen it at the same link. Brudcast also pauses forms for you. If your organization’s sending is restricted, for example during a sending review, every live form that adds to a list is paused, because the contacts it would add couldn’t be emailed. The forms are republished when sending is active again. A form you paused yourself during that time is republished too. Full page forms with no list aren’t paused: they send no email and add no one to a list.Duplicate a form
On the Forms page, open a form’s row menu and select Duplicate. You get a new draft named “name (copy)”, with the same questions, design, copy and settings, and a new link. Submissions and statistics stay with the original. A form’s kind is fixed once it’s published. To turn a signup form into a full page form, duplicate it and switch the type on the copy before you publish it.Delete a form
On the Forms page, open the row menu and select Delete. The form’s link stops working immediately. The signups it collected, and their consent records, are kept.Design and branding
Put your brand on the hosted page from the Design tab (the Design section while you’re still creating the form). Under Brand, select Cover image to add a wide image across the top of the page, and Logo to add one above the form title. Both come from your image library: JPEG, PNG, GIF or WEBP, up to 5 MB. Select Replace to change an image, or the bin icon to remove it, then Save design.
Every hosted form uses the same accessible design, so it works on phones and screen readers without
extra effort from you.
The Copy tab holds every piece of text apart from the questions: the Subtitle, the
Button label (Subscribe on a signup form, Submit on a full page form), the message shown
after submitting when confirmation is on, the message shown after confirming, and the
Confirmation email subject and Welcome email subject. Leave a box empty to use the default,
and select Save copy when you’re done.
Select Preview at the top of the form to see the page inside the dashboard, or Open in new
tab. A preview link stops working after 15 minutes; open a new one from Preview.
Submissions and spam protection
Every submission is recorded, including the ones the spam checks refused. Open a signup form’s Submissions tab, or a full page form’s Responses tab. A signup row shows the Email (partly hidden until you click it), Status, Bot check, Submitted and Confirmed times and the IP. A response row shows the first four answers; select View to read every answer and open uploaded files. Select Export page to download the responses on the current page as a CSV. Answers are stored encrypted, so they can be read but not searched. Filter by status instead.
A row’s menu offers Resend confirmation for a submission Awaiting confirmation, and
Delete, which removes the submission but leaves any contact it already created.
Five checks guard every form: a hidden field that only bots fill in, a minimum time on the page, an
hourly cap, a response cap, and a bot challenge most people never see. Forms that add to a list also
check your suppression list and your contact limit. Tune them on the Settings tab, under
Bot protection and After submitting.
Most rejections look like a success to the visitor on purpose. Telling a bot which check caught it
helps it get past, and telling a stranger that an address is already on your list gives away
information about your contacts. You still see the reason under the status here. Raise
Submissions allowed per hour before you share a form somewhere busy, such as a live event: real
people who arrive over the cap see an error and have to try again later.
Rejected submissions are kept for 7 days and expired ones for 90 days. Confirmed submissions and
responses are kept until you delete them.
Form statistics
The Forms page shows how your forms are doing over the last 30 days, and the figures change with the type filter. Across All forms you get Live forms, Signups (30d) and Responses (30d). Filtered to Signup form you get Live signup forms, Signups (30d) and Confirmation rate. Filtered to Full page form you get Live page forms, Responses (30d) and Added to a list (30d). Submissions include rejected ones, so a burst of bot traffic raises Signups (30d) and lowers Confirmation rate. The 30 days roll: each day the oldest drops out. A figure shows- while
it’s loading or can’t be read.
A low confirmation rate usually means one of two things. Lots of Rejected rows point at bots;
lots of Awaiting confirmation and Expired rows point at confirmation emails not reaching
inboxes.
Troubleshooting
Verify the sending domain of the address this form sends from
Verify the sending domain of the address this form sends from
Why: confirmation and welcome emails go out from your own domain, and the sender address’s
domain isn’t verified. Fix: verify the domain under Channels > Email, or pick a sender
address on a domain that’s already verified in the form’s Settings.
Add exactly one email field so signups can be identified
Add exactly one email field so signups can be identified
Why: a form that adds to a list needs one email question to identify each person.
Fix: on a full page form, map one question to Email address on the Mapping tab.
The redirect URL must be a public https address
The redirect URL must be a public https address
Why: the redirect uses
http://, or points at a private or local address.
Fix: change Redirect after submitting on the Settings tab to a public https://
page, or clear it.Sending is currently restricted for this organization
Sending is currently restricted for this organization
Why: your organization’s sending is under review or suspended, so forms that add contacts
can’t go live. Fix: see Deliverability overview. A full page form
with no list can still be published.
Related
Create a form
Set up the confirmation email.
Forms overview
Form statuses, limits and where submissions go.
Suppression list
Why a suppressed address is refused.