Before you start: open the account menu, select Account settings, then the Privacy tab.
You need your password to delete your account.
Export your data
Under Export your data, select Request export. Brudcast emails you when the file is ready; come back and select Download.
The file is JSON, with all times in UTC. It holds your profile, the organizations you belong to with
your role in each, invitations you sent and received, your sign-in history and known devices, your
sessions, your two-factor methods, notifications addressed to you personally, any deletion requests,
and your connected accounts.
Passwords, security keys, tokens and backup codes are never included. Nor are your organization’s
contacts — this is data about you as a person.
Delete your account
Deleting your account removes your login and personal data from Brudcast. It happens 30 days after you ask, so you have time to change your mind.1
Start the deletion
Under Delete account, select Delete account.
2
Confirm it's you
Enter your password under Confirm your password, and optionally say why you’re leaving in up
to 1,000 characters.
3
Submit
Select Delete my account. Brudcast emails you the deletion date and a link to cancel, and the
section counts down the days.
What happens on the deletion date
Your name, email address, phone number and photo are removed, you’re signed out everywhere, your password and two-factor methods stop working, and you’re removed from every organization. The email address is freed, so you could sign up with it again later.
To choose who takes over, make that person an admin before you delete your account. See
Members and roles.
Accounts nobody signs in to
If nobody signs in to an account for 365 days, Brudcast deletes it. You’re emailed 7 days before, and signing in cancels it.Troubleshooting
“Deletion grace period has expired. Please contact support.”
“Deletion grace period has expired. Please contact support.”
Why: the 30 days have passed.Fix: write to support@brudcast.com.
The cancellation link in the email doesn't open a page
The cancellation link in the email doesn't open a page
Why: the page the link points to isn’t available yet.Fix: write to support@brudcast.com before the deletion date.
Related
Account security
Two-factor authentication, passwords and sign-in activity.
Members and roles
Hand an organization over before you go.