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Send a real email campaign in a few minutes using the address Brudcast gave your organization, then move to your own domain when you’re ready.
You need: a Brudcast login and an organization. If you don’t have them yet, see Create your account. Part 1 needs no DNS changes. Part 2 needs access to your domain’s DNS.

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Part 1: send from your managed sending address

When you created your organization, Brudcast issued it a managed sending address of the form mail@<label>.brudcastmail.com. The dashboard calls it your Brudcast trial address. Its DNS is already set up, so it can send straight away.
1

Find your trial address

Go to Channels > Email and open the Domains tab. Your trial domain ends in brudcastmail.com. Open it and select the Sender Identity tab to see its From email and Display name. The display name is your organization’s name followed by “via Brudcast”.
2

Add your business address

Anti-spam law requires a real postal address in the footer of every campaign, so campaigns won’t send until yours is on file.Go to Organization Settings, fill in Business address and save.If the Getting Started checklist on the Overview page shows Add your postal address, selecting Add address there opens the same dialog.
3

Add someone to send to

Go to Contacts > All Contacts and add yourself as a contact. To bring in a list, use Contacts > Import & Export. See Importing contacts.
4

Create the campaign

Go to Campaigns and select Create Campaign.
  1. Give the campaign a name and select the Email channel.
  2. Under Audience, pick the contact or list you just added.
  3. Under Content, write a subject and a body, and choose your trial address as the sender.
Drafts save automatically. On a trial address, any from address you type is moved to Reply-to, so replies still reach you.
5

Clear the send checklist and send

While something is missing, the button in the top right reads Send · 1 item left (or however many remain). The send checklist beside the composer says what’s missing and has a fix link for each item.When it reads Send, select it, then confirm with Send now.
To see the email before your audience does, open the campaign’s preview, or send your first campaign to an audience that contains only your own contact. Then duplicate it and send the copy to everyone else. See Create a campaign.
The trial address is capped at 500 emails a day, or your new-account sending limit if that’s lower. New accounts start on 200 a day, and the limit rises over the first month. See New-account sending limits.

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Part 2: send from your own domain

Your own domain lets you send under your own name, lifts the trial cap, and unlocks the send API and SMTP relay. Neither is offered on a trial address, because Brudcast owns that domain.
1

Add your sending domain

Go to Channels > Email, open the Domains tab and add the domain you want to send from, for example mail.example.com. You can also press ⌘K and choose Add sending domain.
Use a subdomain rather than your root domain. It keeps your sending reputation separate from the domain your staff use for everyday mail.
2

Publish the DNS records

Open the domain and go to its DNS Records tab. Brudcast generates five records: an SPF delegation, two DKIM records, a DMARC policy and a tracking record. Copy each one into your DNS provider exactly as shown.Each record is explained in DNS records, including where to find it in a typical DNS provider.
3

Verify the domain

On the DNS Records tab, run the verification. The domain moves from unverified to verified once the records resolve.If verification fails, nothing is broken. Wait a little longer for DNS, or see Verify your domain for what each failure means.
4

Send from it

Pick the path that matches how you work.
Create a campaign as in Part 1 and choose a from address on your new domain. To keep it one click away, save it on the Senders tab of Channels > Email. See Create a campaign.

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What happens next

  • 14 days after your own domain verifies, the trial address retires. The Email channel page shows a countdown. Move any campaign still sending from the trial address before then.
  • Delivery and engagement appear in Reports. To receive them in your own system, add a webhook.
  • Each way of sending has its own credential. Build on Brudcast sets out which one you need.

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Troubleshooting

Why: something on the send checklist isn’t done yet, often the postal address or the sender.Fix: open the checklist beside the composer and follow the fix link on the item that isn’t passing. See Send checklist.
Why: the send API and SMTP need a domain you own. The trial domain belongs to Brudcast.Fix: follow Part 2 to add and verify your own domain, then create the key there.
Why: on ports 587, 2525 and 25, the connection must be upgraded with STARTTLS before you log in.Fix: turn on STARTTLS in your mail library, or use port 465 with TLS from the start.
Why: the sending key is missing, mistyped or deleted, or you sent a platform API key (bk_live_…) instead.Fix: send the domain’s sending key as Authorization: Bearer your_sending_key. See Domain API keys.

Email channel overview

What the trial address can and can’t do, and what a verified domain adds.

Add another channel

SMS needs an approved sender ID and wallet credits.

Build your audience

Import contacts, then organize them into lists and segments.

Protect deliverability

The habits that keep your mail welcome.