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Every submission your forms collect is recorded, including the ones the spam checks refused. This is the page you come back to: read what came in, see who confirmed, and adjust the checks that guard the form.
Before you start: a form collects nothing until it’s Live. See Publish and share.

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Read what came in

Open a signup form’s Submissions tab, or a full page form’s Responses tab.
  • A signup row shows the Email (partly hidden until you click it), Status, Bot check, Submitted and Confirmed times and the IP.
  • A response row shows the first four answers. Select View to read every answer and open uploaded files. Download links for uploaded files are short-lived, so open a new one from the response rather than saving the link.
  • Select Export page to download the responses on the current page as a CSV.
Answers are stored encrypted, so they can be read but not searched. Filter by status instead.

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Submission statuses

A row’s menu offers Resend confirmation for a submission Awaiting confirmation, and Delete, which removes the submission but leaves any contact it already created.
The delete confirmation says the submission’s consent record goes with it. It doesn’t: the consent record stays on the contact, because it’s the evidence of what that person agreed to. Deleting the contact is what removes their consent records. See Double opt-in and consent.

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Spam checks

Five checks guard every form: a hidden field that only bots fill in, a minimum time on the page, an hourly cap, a response cap, and a bot challenge most people never see. Forms that add to a list also check your suppression list and your contact limit. Tune them on the Settings tab, under Bot protection and After submitting. Most rejections look like a success to the visitor on purpose. Telling a bot which check caught it helps it get past, and telling a stranger that an address is already on your list gives away information about your contacts. You still see the reason under the status here.
Raise Submissions allowed per hour before you share a form somewhere busy, such as a live event. Real people who arrive over the cap see an error and have to try again later.

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How long submissions are kept

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Form statistics

The Forms page shows how your forms are doing over the last 30 days, and the figures change with the type filter. Submissions include rejected ones, so a burst of bot traffic raises Signups (30d) and lowers Confirmation rate. The 30 days roll: each day the oldest drops out. A figure shows - while it’s loading or can’t be read. A low confirmation rate usually means one of two things. Lots of Rejected rows point at bots; lots of Awaiting confirmation and Expired rows point at confirmation emails not reaching inboxes.

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Troubleshooting

Why: rejected submissions count toward Signups (30d), so bot traffic inflates the top of the figure and never confirms. Fix: filter the Submissions tab by Rejected to see how many there are, then raise Minimum seconds on the page or leave the bot challenge on.
Why: the confirmation emails aren’t reaching inboxes. Fix: check that the form’s sender address is on a verified sending domain, and read Deliverability overview. The link lasts 7 days, after which the submission is Expired and the person has to submit the form again.
Why: the confirmation email couldn’t be sent after several attempts, for example because your organization’s sending is restricted. Fix: clear the restriction, then use Resend confirmation on the row.
Why: the form passed Submissions allowed per hour, which is 100 by default. Fix: raise it on the Settings tab, under After submitting.

Publish and share

Get the form live and share its link or QR code.

Create a form

How double opt-in and consent records work.

Lists

Where confirmed signups land.

Forms overview

Form statuses, limits and where submissions go.