Hosted mailboxes

Mailboxes give your team real inboxes on your own domain, such as jane@example.com. Each mailbox has its own password and works in any IMAP and SMTP mail client, including Apple Mail, Outlook, Thunderbird and the Gmail app.

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Mail domains and sending domains

Brudcast uses two kinds of domain, and they do different jobs. The same domain name can be both. When it is, the two share one SPF record and one DMARC record, because a domain may publish only one of each. The Sends campaigns column on the Mailboxes page shows Yes for a mail domain that’s also one of your sending domains. See Sharing records with a sending domain.

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How mail reaches a mailbox

1. You add a domain under Mailboxes and publish the DNS records Brudcast generates for it.
2. The MX record tells other mail servers to deliver mail for your domain to Brudcast.
3. You create mailboxes on the domain, and each person signs in from their mail client with the full address and the mailbox password.
4. Mail sent from a mailbox is signed with your domain’s DKIM key and authorized by its SPF record.

A domain’s DNS being verified and inbound mail being delivered are separate things. The routing panel on the domain’s Mailboxes tab says which state you’re in:

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Statuses

Mail domain (the DNS status column): Mailbox:

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Plans and limits

A new organization starts on the free Mailbox plan. Your plan sets how many mail domains, mailboxes and aliases you can have. See Plans and subscriptions. These limits apply to every plan: A deleted address stays reserved, so it can’t be created again. That stops mail still on its way to the old owner from reaching someone new.

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Setting up

1. Add a mail domain and publish its DNS records.
2. Create the mailboxes people will use, and any aliases they need.
3. Connect a mail client with the address and its password.

Resetting a password, suspending a mailbox and deleting one are all on Create and manage mailboxes.

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