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Get a first email out of Brudcast in whichever way suits you: from the dashboard, from code, or from an application that already speaks SMTP.
Before you start:
  • For a campaign: the managed sending address or a verified domain, at least one contact, and your postal address in Organization Settings.
  • For the send API or SMTP: a verified domain of your own, plus a sending key or an SMTP user.
1

Have at least one contact

Add yourself under Contacts, or import a CSV. See Add and edit contacts.
2

Create an email campaign

Go to Campaigns, start a new campaign, and choose email as the channel.
3

Pick the audience and sender

Choose a list, a segment or individual contacts. Pick a from address on a verified domain, or the managed sending address.
4

Write the content

Add a subject, preview text and a body. Build it in the visual builder, or write HTML or plain text.
5

Check it first

Preview the email from the campaign, or send this first campaign to an audience that contains only your own contact. See Create and send a campaign.
6

Send or schedule

The send checklist tells you if anything is missing. See Send checklist.
Full detail is in Create a campaign.

Check what happened

  • Campaigns: open the campaign’s results. See Campaign results.
  • API and SMTP: look the message up with the platform API at GET /api/v1/user/messages/{jobId} (scope messages:read), or subscribe to webhooks. See Message status.
“Delivered” means the receiving mail server accepted the message. It doesn’t tell you whether the message reached the inbox or the spam folder.

If it didn’t arrive

Why: 202 only means queued. The recipient may be on your suppression list, which drops them without an error, or the receiving server may have bounced or deferred the message. Fix: check Message status and your suppression list.
Why: the error message says what’s wrong, for example a from address on the wrong domain. Fix: find the exact message in Email troubleshooting.

Email troubleshooting

Every send error, and its fix.

Developer quickstart

From API key to first send and webhook.