> ## Documentation Index
> Fetch the complete documentation index at: https://docs.brudcast.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Create your account and organization
> Sign up, verify your email and phone, set up two-factor authentication and your organization, or join a team that invited you.
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export const Screenshot = ({id, src, srcDark, alt, caption}) => {
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By the end of this page you'll have a Brudcast login, a verified email and phone, and an
organization to work in. It takes about five minutes.
**Before you start:** have your work email and your mobile phone to hand. Both receive a 6-digit
code.
## Join an organization you were invited to
Were you invited by a teammate? Follow these four steps instead of the signup below. You don't
need an organization of your own to join one, and you can create one later from the organization
switcher.
The invitation email contains a link to `https://app.prod.brudcast.com/invite/…`. If you aren't
signed in, you're taken to **Log in**. Log in, or select **Sign up** if you don't have an account
yet. Brudcast remembers the invitation while you do.
A new account verifies its email with a 6-digit code, as in the signup below. Brudcast then
brings you back to the invitation.
On **You've been invited**, check the address after "You're signed in as", then select **Accept
Invitation**. To turn it down, select **Decline**.
After **Invitation accepted**, you're taken to the organization's dashboard. What you can do
there depends on the role you were given. See
[Members and roles](/organization/members-and-roles).
## Sign up and set up your organization
Go to `https://app.prod.brudcast.com/auth/signup`. On **Create account**, enter your **Full
name**, **Work email** and a **Password**, then select **Sign up**.
If your sign-up page shows **Sign up with Google** or **Sign up with Apple**, you can use one of
those instead of a password. You still go through the remaining steps below.
Brudcast emails you a 6-digit code. On **Verify your email**, enter it and select **Verify**.
No code? Check your spam folder, then select **Resend** under "Didn't receive the code?".
On **Add your phone number**, enter your number in **Phone number** and select **Send
verification code**. Enter the 6-digit code from the text message and select **Verify**.
The code expires in 10 minutes. If you mistyped the number, select **Change number**. Each
account needs its own phone number, because it's used for security codes.
On **Secure your account**, pick one or more methods, then select **Set up 1 method** (the
count changes with your choice).
| Method | What happens |
| --------------------- | ------------------------------------------------------------------------------------------------------------------------------------------- |
| **Email** | Codes go to your email address. It's turned on straight away |
| **SMS** | Codes go to your verified phone. Enter the first code to confirm |
| **Authenticator App** | Scan the QR code (or enter the key shown) in an app such as Google Authenticator or Authy, select **Continue**, then enter the 6-digit code |
After you set up an authenticator app, Brudcast shows your **backup codes**. They're shown only
once and each works a single time. Select **Copy all** or **Download** and store them somewhere
safe, then select **Continue**.
You can select **Skip for now** and set this up later in **Account > Security**. We recommend
you don't skip: your account can reach every contact in your organization.
The **Set up your organisation** form has four short screens. Select **Continue** after each.
1. **Organisation name** and **Country of incorporation**.
2. **Which channels will you send on?** Pick every channel you plan to use. Each one gets its own
setup track on your dashboard.
3. **How will you send?** Choose **Campaigns** to send from the dashboard, or **API or SMTP** to
send from your own application. This decides which steps your checklist shows.
4. **Industry** and **Company size**. Both are optional.
Select **Finish setup**. Your choices on screens 2 and 3 only shape the checklist. They don't
limit what you can use later.
## What happens next
You land on the dashboard's **Overview** page. Your organization already has:
* a [managed sending address](/channels/email/overview) on `brudcastmail.com`, so you can send a
first email campaign without setting up DNS
* a **Getting Started** checklist built from the channels and sending style you chose, described in
[Your Getting Started checklist](#your-getting-started-checklist) below
If you skipped two-factor authentication, you may see **Protect your account** when you log in, with
**Enable two-factor authentication** and **Remind me later**.
## Your Getting Started checklist
The dashboard's **Overview** page carries a **Getting Started** checklist until every step is done or
you select **Dismiss**. It has an account track plus one track per channel: the channels you picked
when you set up your organization, plus any channel you've bought a paid plan for. Your answer to
**How will you send?** decides which steps appear.
| Track | Steps when you send with campaigns | Steps when you send with the API or SMTP |
| -------- | ------------------------------------------------------------------------------------------------------- | ------------------------------------------------------- |
| Account | Import your contacts, add your postal address | Create an API key, send your first message from the API |
| Email | Add your first sending domain, verify DNS records, add a sender address, send your first Email campaign | Add your first sending domain, verify DNS records |
| SMS | Register an SMS sender ID, get it approved, send your first SMS campaign | Register an SMS sender ID, get it approved |
| WhatsApp | Connect your WhatsApp sender, get it approved | Connect your WhatsApp sender, get it approved |
| Push | Connect your app for push, get its credential validated, send your first Push campaign | Connect your app for push, get its credential validated |
Every step is worked out from your real data, so you never tick anything, and the header counts how
many are done. Your trial address is a real verified sending domain, so it completes both email
domain steps as soon as it's issued. They read **Trial sending address issued** and **Trial address
verified**, and they point at your own domain once you verify one.
A track you can't work on shows **Locked**, with **Subscription required** when the channel needs an
active plan or **Product disabled** when Brudcast no longer offers it. SMS and WhatsApp are never
locked for want of a subscription, because they're paid from
[wallet credits](/billing/credits-and-wallet) instead.
To add a track for another channel, use the **Sending on another channel?** banner: select **Add
channel**, pick the channels, then **Save channels**.
## Troubleshooting
**Why:** email codes can land in spam, and text messages can take a minute on some networks.
**Fix:** wait for the countdown, then select **Resend**. For the phone step, check the number
and select **Change number** if it's wrong.
**Why:** you're signed in with a different email address from the one the invitation was sent
to, or the invitation has expired or been cancelled.
**Fix:** if **Switch Account** appears, select it and sign in with the invited address.
Otherwise ask the person who invited you to resend the invitation from **Team > Invitations**.
**Why:** your phone or authenticator app is no longer available.
**Fix:** sign in with another method you set up, such as email or SMS, then review your methods
in **Account > Security**. If you have no other method, contact
[support@brudcast.com](mailto:support@brudcast.com). See [Account security](/account/security).
## Related
Send your first email.
The terms the rest of the docs use, and where things live in the dashboard.
Add or change two-factor methods and backup codes.
Bring your colleagues into the organization.