> ## Documentation Index
> Fetch the complete documentation index at: https://docs.brudcast.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Submissions and responses
> Read what your forms collect, filter by status, tune the spam checks, and understand the figures on the Forms page.
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Every submission your forms collect is recorded, including the ones the spam checks refused. This is
the page you come back to: read what came in, see who confirmed, and adjust the checks that guard
the form.
**Before you start:** a form collects nothing until it's **Live**. See
[Publish and share](/forms/publish-and-share).
## Read what came in
Open a signup form's **Submissions** tab, or a full page form's **Responses** tab.
* A **signup row** shows the **Email** (partly hidden until you click it), **Status**, **Bot check**,
**Submitted** and **Confirmed** times and the **IP**.
* A **response row** shows the first four answers. Select **View** to read every answer and open
uploaded files. Download links for uploaded files are short-lived, so open a new one from the
response rather than saving the link.
* Select **Export page** to download the responses on the current page as a CSV.
Answers are stored encrypted, so they can be read but not searched. Filter by status instead.
## Submission statuses
| Status | Meaning |
| ------------------------- | -------------------------------------------------------------------------------- |
| **Awaiting confirmation** | The confirmation email was sent and the person hasn't clicked it yet |
| **Confirmed** | The person joined the list, after confirming or straight away with single opt-in |
| **Received** | A response to a form that doesn't add to a list |
| **Expired** | The confirmation link ran out after 7 days without a click |
| **Rejected** | A check refused it, or the person declined the confirmation |
| **Send failed** | The confirmation email couldn't be sent after several attempts |
A row's menu offers **Resend confirmation** for a submission **Awaiting confirmation**, and
**Delete**, which removes the submission but leaves any contact it already created.
The delete confirmation says the submission's consent record goes with it. It doesn't: the consent
record stays on the contact, because it's the evidence of what that person agreed to. Deleting the
**contact** is what removes their consent records. See
[Double opt-in and consent](/forms/create-a-form#double-opt-in-and-consent).
## Spam checks
Five checks guard every form: a hidden field that only bots fill in, a minimum time on the page, an
hourly cap, a response cap, and a bot challenge most people never see. Forms that add to a list also
check your suppression list and your contact limit. Tune them on the **Settings** tab, under
**Bot protection** and **After submitting**.
| Setting | Default | What it does |
| ---------------------------------- | -------- | ------------------------------------------------------------------------------------------ |
| Bot challenge | On | If it can't be reached, the submission is accepted and its bot check shows **Unavailable** |
| **Minimum seconds on the page** | 3 | Rejects submissions sent faster than a person could fill the form, from 0 to 120 |
| **Submissions allowed per hour** | 100 | Caps the form's submissions each hour, from 1 to 100,000 |
| **Stop after this many responses** | No limit | Closes the form after that many submissions, not counting rejected ones |
| **One response per email address** | Off | Refuses a second submission from an address that already confirmed or responded |
Most rejections look like a success to the visitor on purpose. Telling a bot which check caught it
helps it get past, and telling a stranger that an address is already on your list gives away
information about your contacts. You still see the reason under the status here.
Raise **Submissions allowed per hour** before you share a form somewhere busy, such as a live
event. Real people who arrive over the cap see an error and have to try again later.
## How long submissions are kept
| Kind | Kept for |
| ----------------------------------- | --------------------- |
| Rejected submissions | 7 days |
| Expired submissions | 90 days |
| Confirmed submissions and responses | Until you delete them |
## Form statistics
The **Forms** page shows how your forms are doing over the last 30 days, and the figures change with
the type filter.
| Filter | Figures |
| ------------------ | ------------------------------------------------------------------- |
| **All forms** | **Live forms**, **Signups (30d)**, **Responses (30d)** |
| **Signup form** | **Live signup forms**, **Signups (30d)**, **Confirmation rate** |
| **Full page form** | **Live page forms**, **Responses (30d)**, **Added to a list (30d)** |
Submissions include rejected ones, so a burst of bot traffic raises **Signups (30d)** and lowers
**Confirmation rate**. The 30 days roll: each day the oldest drops out. A figure shows `-` while
it's loading or can't be read.
A low confirmation rate usually means one of two things. Lots of **Rejected** rows point at bots;
lots of **Awaiting confirmation** and **Expired** rows point at confirmation emails not reaching
inboxes.
## Troubleshooting
**Why:** rejected submissions count toward **Signups (30d)**, so bot traffic inflates the top of
the figure and never confirms. **Fix:** filter the **Submissions** tab by **Rejected** to see
how many there are, then raise **Minimum seconds on the page** or leave the bot challenge on.
**Why:** the confirmation emails aren't reaching inboxes. **Fix:** check that the form's sender
address is on a verified sending domain, and read
[Deliverability overview](/deliverability/overview). The link lasts 7 days, after which the
submission is **Expired** and the person has to submit the form again.
**Why:** the confirmation email couldn't be sent after several attempts, for example because
your organization's sending is restricted. **Fix:** clear the restriction, then use
**Resend confirmation** on the row.
**Why:** the form passed **Submissions allowed per hour**, which is 100 by default.
**Fix:** raise it on the **Settings** tab, under **After submitting**.
## Related
Get the form live and share its link or QR code.
How double opt-in and consent records work.
Where confirmed signups land.
Form statuses, limits and where submissions go.